Privacy Policy | Smartjects

Smartjects.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you access and use our platform at https://smartjects.com (the "Platform").

By using the Platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Information You Provide

Account Information: When you register or sign in, we collect your name, email address, password, and professional details (e.g. company, role).
Profile Data: You may optionally add details such as your company, bio, and profile image.
Proposal and Reaction Data: We collect data you provide when submitting proposals, voting ("I believe," "I need," "I provide"), commenting, or signing contracts.
Messages and Support Requests: If you contact us, we collect your message and contact information.

b. Automatically Collected Information

Usage Data: We collect data about your interactions with the Platform (pages viewed, time spent, etc.).
Device and Log Information: We may collect data such as IP address, browser type, device identifiers, and operating system.
Cookies and Tracking: We use cookies and similar technologies to enhance user experience, analyze usage, and provide personalized content.

2. How We Use Your Information

We use your information to:

Operate and maintain the Platform;
Enable proposal creation, voting, and smart contract interactions;
Facilitate matching between "I need" and "I provide" users;
Provide user support and respond to inquiries;
Improve and optimize Platform performance and user experience;
Detect, prevent, and address security or technical issues;
Comply with legal obligations.

3. Sharing of Information

We do not sell your personal information. We may share information in the following ways:

With other users: Based on your actions (e.g. submitting a proposal or reacting with "I need" or "I provide"), limited profile and proposal data will be shared only with matched users.
With service providers: We may use trusted third-party services (e.g., for hosting, analytics, or email communication) under strict confidentiality agreements.
With authorities: If required by law or to protect our rights, safety, or users.

4. Data Security

We implement industry-standard technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have the right to:

Access, update, or delete your personal information;
Object to or restrict our processing of your data;
Withdraw consent (where processing is based on consent);
Lodge a complaint with a data protection authority.

To exercise these rights, contact us at team@smartjects.com.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services, resolve disputes, or comply with legal obligations. You may request deletion of your data by contacting us.

7. International Data Transfers

If you are located outside of the country where our servers are hosted, please note that your information may be transferred to and processed in countries with different data protection laws.

8. Children's Privacy

The Platform is not intended for children under the age of 16. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it immediately.

9. Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of significant changes via email or on the Platform. The updated policy will be effective when posted.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: team@smartjects.com

Address: 2, Rue Pierre-Joseph Redouté, 2435 Luxembourg